The Dangote Group is a diversified and fully integrated conglomerate with interests across a range of sectors in Nigeria and Africa. Current interests include Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products, Transportation and real estate with new initiatives in the Oil and Gas,
Telecommunication, Fertilizer and Steel sector of the economy.
We are recruiting to fill the vacant position below:
Job Title: SAP ABAP Solutions Specialist
Location: Lagos, Nigeria
Job Description
The SAP ABAP developer will have experiences with design, programming, documentation and testing of SAP applications based on functional requirements.
As SAP ABAP specialist you will be responsible for design of part of the solution and/or you will take part of the team development with ability to be promoted to the team lead position.
Your role will be:
Responsible for the ABAP development based on the technical designs
Performing complex ABAP programming, testing and debugging functions related to the implementation of SAP modules
Reporting quality of service
Taking ownership of the application development process and driving towards timely project conclusion
Closely communicating with functional and business teams, understanding the requirements and transforming these into technical designs
Requirements
Understanding of SAP ABAP development concepts, guidelines and SAP architecture
3+ years of ABAP Technical/Development experience + hands-on programming experience
Hands-on implementation experience in SAP and the cross-function relationship between modules for forms, reports, interfaces, enhancements, BDC, LSMW, BADI, BAPI, workflow and other development work
Strong knowledge and understanding of SAP Transport layers, IDOCs and interfaces and the different kinds of Transport Request and SAP best practices in handling transports
A basic understanding of key business processes an advantage
Experience with planning work and delivery to a plan
Strong problem-solving ability with proven attention to detail
Strong ability to translate functional designs/requirements into technical design
Excellent communication skills, including written and fluent spoken English
Understand and be fluent in the Software Development Lifecycle (SDLC) and Quality Assurance methodologies for SAP upgrades and enhancement pack upgrades. Must be able to perform systems analysis and design activities in accordance with development methodology and institute best practices and appropriate standards
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Benefits
A chance to be a part of the dynamic IT team driving digital change within Africa’s premier indigenous manufacturing conglomerate.
Job Title: Service Desk Analyst
Location: Lagos
Description
The Service Desk Analyst is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Analyst answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion.
The Service Desk Analyst escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.
Duties
Specific duties include but are not limited to the following:
Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance.
Respond to questions from all emails and callers.
Become familiar with Service Desk policies and services.
Become familiar with the Systems, Network, Database, Engineers, administrators, developers, and each team in the IT Department.
Other duties as assigned by the Service Delivery Manager.
Become familiar with each client and their respective applications.
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